Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage complex customer renewal portfolios, developing retention and expansion strategies for high-value accounts. Responsibilities include preparing renewal quotes, forecasting, negotiating contracts, collaborating with Customer Success and Sales teams, maintaining CRM and quoting-tool data integrity, communicating product updates, and reporting renewal metrics. The role requires strong relationship management, negotiation, analytical, and process-improvement skills, with advanced Salesforce, Gainsight, and Clari proficiency.

Leads and develops a team of Renewal Representatives responsible for customer retention and portfolio growth. Oversees complex renewals, escalations, negotiations, performance metrics, training, and cross-functional collaboration with Sales, Customer Success, and Finance. Improves renewal processes, data integrity, workflows, and scalability while delivering actionable KPI insights and managing customer retention initiatives.

The Account Executive will generate, manage, and close new B2B sales opportunities across an assigned U.S. K12 public school territory. Responsibilities include prospecting, sales presentations, product demonstrations, pipeline management, forecasting, contract negotiation, CRM maintenance, and collaboration with sales engineering, marketing, and customer success. The role requires at least two years of B2B sales experience, preferably in K12 education technology, and includes travel of up to 25%.

Drives new-logo growth, upselling, and cross-selling of Instructure’s education software across an assigned K-12 territory. Builds district relationships, conducts needs analyses, creates tailored proposals and presentations, manages purchasing processes, forecasts sales, maintains Salesforce records, and achieves quotas. Requires enterprise SaaS sales experience, consultative selling skills, executive-level engagement, and willingness to travel up to 50%.

Leads and builds Instructure’s decision science function, including hiring, team development, roadmap ownership, experimentation, causal and predictive modeling, executive insights, and data literacy. Partners with product, engineering, marketing, finance, and executives to guide product, pricing, retention, go-to-market, and operational decisions. Establishes analytical standards, supports data infrastructure, and ensures ethical, privacy-conscious use of student data.

Lead enterprise strategy, planning, and execution governance (OKRs, QBRs). Manage cross-functional strategic initiatives and the enterprise portfolio, build strategy scorecards and dashboards, establish systems and decision-rights, and mentor/scale the BizOps team to drive data-informed, strategy-driven execution.

The Account Executive creates, manages, and closes new sales pipeline within an assigned U.S. territory. Responsibilities include prospecting, conducting initial meetings, developing territory plans, managing SaaS sales cycles, maintaining opportunity data, forecasting in Salesforce, negotiating contracts, cross-selling products, and transitioning closed customers to Customer Success. The role requires relationship-building, communication, multitasking, independent work, and proficiency with Salesforce, Google Suite, Outreach, and Highspot.

Drives revenue growth by managing strategic accounts, developing account plans, identifying and closing new business, managing the full sales cycle, presenting education technology solutions, forecasting opportunities, negotiating contracts, and building executive-level client relationships. Collaborates with sales engineering, customer success, and product teams while maintaining accurate CRM data and achieving sales quotas.

Sell enterprise SaaS and LMS solutions to new clients within a designated region. Responsibilities include consultative selling, needs analysis, proposal development, relationship building with executive buyers, pipeline and sales strategy development, quota achievement, forecasting, referrals, and maintaining accurate Salesforce CRM records. The role requires up to 50% travel and collaboration with clients and other Regional Directors.

Drive revenue growth in the BizGov sector by developing sales strategies, managing key accounts, prospecting, conducting executive presentations, negotiating complex contracts, and closing business. The role includes upselling and cross-selling, forecasting, CRM pipeline management, customer relationship development, cross-functional collaboration, competitive research, and industry event representation. Travel of up to 50% is required.