Top Tech Jobs & Startup Jobs in Charlotte, NC

Reviews student safety and mental-health alerts, contacts school administrators by phone, escalates sensitive issues, identifies trends, and contributes to support resources, training, and team projects. The role also assists with technical support tickets as needed. Success requires calm judgment, emotional intelligence, strong communication, protocol adherence, and dependable independent work in a fast-changing environment.

Lead architecture and implementation of new school safety products from concept through production. Design scalable, secure, resilient distributed systems and integration-heavy platforms involving APIs, identity systems, hardware, and external data sources. Drive technical strategy, mentor engineers, establish engineering standards, and collaborate with Product, Design, and engineering leaders to deliver reliable 0-to-1 products for schools.

Designs and optimizes ETL pipelines supporting analytics, data science, and machine learning. Builds labeling, retraining, MLOps, model monitoring, and production inference workflows. Contributes to lakehouse architecture, data modeling, governance, lineage, and quality. Uses infrastructure as code and containerization to create reproducible environments, collaborates with data scientists and BI teams, participates in code reviews, and improves engineering practices.

Lead product direction for one or more early-stage education products: run pilots and beta programs, prioritize roadmap using data and customer signal, ship rapidly with engineering and design, define success metrics, and partner with go-to-market to scale validated concepts.

Build and maintain the GG App across Windows, macOS, and iOS including installers, background services, auto-update systems, enterprise deployment paths, health reporting, AWS backend, and documentation. Lead architecture decisions, mentor engineers, participate in on-call support, and champion AI adoption and automation across engineering.

Lead end-to-end UX for a single product: define strategy, interaction and visual design, conduct and synthesize user research (qualitative and quantitative), collaborate with PMs and engineers from discovery through implementation, make UX decisions, and help build a strong design culture.

The Staff Software Engineer will build and maintain GoGuardian's Safety product suite, lead architectural decisions, mentor developers, and champion AI adoption in engineering workflows.