Top Tech Jobs & Startup Jobs in Charlotte, NC

Own full-cycle enterprise sales, from prospecting and qualification through negotiation and close, focused on acquiring new logos. Build relationships with senior and C-level stakeholders, execute account and territory plans, lead consultative sales conversations, use AI-powered sales intelligence to manage pipeline and forecasts, and coordinate Sales Engineering, Customer Success, and Marketing resources. The role requires proven B2B SaaS hunting and closing experience, enterprise deal expertise, quota attainment, and familiarity with structured sales methodologies.

Own strategy, architecture, configuration, integrations, and optimization for G&A and Finance business systems. Serve as product owner by defining roadmaps, prioritizing features, managing system lifecycles, evaluating solutions, and delivering AI use cases. Partner with business leaders, improve processes, document system flows, establish configuration standards, and drive adoption, reliability, and compliance across the enterprise systems environment.

Own end-to-end learning and enablement programs, including manager development, onboarding, workshops, People Team playbooks, and learning architecture. Partner with People Business Partners to address talent gaps, operate the LMS and content library, apply AI to learning workflows, and measure program impact. The role requires strategic business partnership, instructional design, hands-on program delivery, stakeholder influence, and continuous improvement of workforce learning.

Serves as a strategic people advisor to business leaders, owning workforce planning, organizational design, succession planning, change management, talent calibration, employee engagement, and complex employee relations. Uses HRIS and workforce data to recommend actions that improve engagement and retention while advising executives, directors, and managers. Partners with Talent Acquisition, Total Rewards, Benefits, Legal, and shared services teams.

Serves as the strategic people advisor to Customer organization leaders, owning workforce planning, organizational design, succession planning, employee relations, performance management, talent calibration, engagement, organizational change, and people strategy. Advises executives and managers, analyzes workforce data, leads complex investigations, develops scalable people programs, uses AI responsibly, and mentors HR partners.

Own commercial customer accounts across the full sales lifecycle, including renewals, upsells, cross-sells, prospecting, forecasting, retention, and expansion. Build executive relationships, conduct software demonstrations, identify growth opportunities, manage churn risks, and exceed revenue quotas. Collaborate with Customer Success, Product, Support, and Sales Engineering teams to resolve issues and close opportunities within the SMB segment.

Own enterprise customer success by driving product adoption, retention, expansion, and measurable ROI. Build mutual success plans, conduct executive QBRs, analyze customer data, provide strategic sales-engagement guidance, and manage stakeholder relationships. Lead customer meetings, webinars, trainings, and difficult conversations while partnering with internal sales, finance, marketing, and leadership teams. The role also supports onboarding and mentoring newer customer success managers.

The Principal Software Engineer will lead the design and build-out of an AI Context Layer, ensuring high-quality data for AI systems, while managing access control and developer interfaces, and leading cross-team projects.

Own a portfolio of enterprise accounts driving renewals, expansions, and net-new revenue. Build C-level relationships, create strategic account plans, lead executive business reviews, manage retention and forecast accuracy, coordinate cross-functional teams, and surface customer feedback to influence product roadmap.

Lead Salesforce administration for Sales and Service Clouds, manage integrations and data flows, define system roadmaps, optimize business processes, document configurations, and partner cross-functionally to drive scalable GTM system solutions.