Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide high-quality customer support via phone, chat, and email; become an expert on FlockOS; troubleshoot software issues; collaborate with Product, Engineering, and internal teams to resolve escalations; contribute to the Help Center; recommend product improvements. Work remotely with potential weekend scheduling and must obtain CJIS certification.

Develop and harden Android-based connectivity for edge devices, focusing on LTE/5G stability, power optimization, and fleet observability. Debug system-level issues across kernel, drivers, and user-space, collaborate with hardware and product teams, and deliver telemetry-driven improvements to connectivity, recovery, and field performance.

Own the end-to-end cloud video product roadmap (onboarding, live viewing, playback, search, management). Define cloud video platform strategy and third-party integrations, prioritize based on customer discovery, and partner with Engineering, Design, GTM, and Customer Success to deliver scalable, reliable video products and launches.

Design and maintain low-latency, high-scale data pipelines handling billions of daily assets. Implement and optimize backend services, tune Postgres and pub/sub systems, migrate services toward Go, and operate cloud infrastructure (AWS, EKS). Collaborate cross-functionally with Hardware, ML, Web, Mobile, and Data teams, mentor engineers, and drive reliability, scalability, and feature development for pipeline services.

Lead engineering-driven GRC initiatives to scale continuous compliance. Support SOC 2, ISO 27001/27701, CJIS, customer security reviews, audit readiness, evidence collection, policy maintenance, and automation of compliance workflows while partnering with Engineering, Security, Legal, Privacy, and Product.

The role involves managing capex modeling and analysis, supporting supply chain operations, and collaborating across teams to improve financial insights.

Lead development and execution of a multi-platform social media strategy to build brand, engagement, and growth. Manage daily channel operations, content calendars, analytics, and crisis communications. Scale social into a performance engine, recruit and grow a small team, partner cross-functionally on campaigns and product launches, and deliver measurable follower and engagement growth within 12–18 months.

Lead and execute adversary pursuit: design and run threat hunts, identify visibility and detection gaps, create high-fidelity detection rules, integrate automation and AI tooling, mentor engineers, collaborate with Offensive Security and SOC for escalations, and improve response readiness across cloud, hardware, and applications.

Lead end-to-end product strategy and execution for a complex portfolio spanning hardware, firmware, and cloud software. Drive growth, differentiation, and scale; manage and develop Product Managers; partner with Engineering, GTM, Legal, and executives; translate customer and market signals into prioritized roadmaps; and represent products externally.

Lead end-to-end production for multiple small-to-mid brand and video projects, managing planning, on-set execution, post-production, review cycles, asset delivery, and cross-functional stakeholder communication. Maintain and evolve creative operations, workflows, standards, and documentation; champion Frame.io and AI-enabled workflows; support event content delivery and pilot process improvements to increase operational efficiency.