Supports and administers customer Azure environments, troubleshooting incidents, monitoring performance, implementing custom solutions, and executing planned changes. Participates in on-call rotations, documents work, collaborates across technical teams, engages Azure Support, and provides capacity and performance recommendations. The role also requires customer communication, staying current with Azure services, mentoring junior engineers, and contributing to automation and cloud infrastructure improvements.

Own the full sales cycle for new-logo acquisition across mid-market and small enterprise accounts. Prospect into regulated industries, uncover business and technology drivers, develop executive relationships, collaborate with account teams, sales engineers, and partners, and maintain accurate forecasts. The role focuses on selling private cloud, datacenter, IaaS, and hybrid cloud solutions while meeting or exceeding sales targets.

Owns the operational backbone of channel and alliance programs, including deal registration, partner portal administration, performance dashboards, onboarding, agreements, commissions, escalations, and process automation. Partners with Sales Operations, Sales Enablement, finance, sales leadership, and external technology partners to maintain accurate data, improve workflows, support reporting, and ensure a smooth partner experience.