Top Tech Jobs & Startup Jobs in Charlotte, NC

The Customer Success Manager will manage a portfolio of customers, drive product adoption, provide training, and ensure customer satisfaction and retention through relationship building and effective problem-solving.

The Senior Sales Engineer will educate prospects on BigCommerce's solutions, conduct needs analysis, provide pre-sales technical consulting, and support the sales team and partner ecosystem while documenting customer interactions and ensuring smooth sales cycles.

As an Account Executive, you will drive sales revenue through new client acquisition and manage existing accounts while preparing contracts and proposals.

Oversee onboarding and support teams, enhancing client experience and satisfaction through effective leadership and operational strategies. Drive revenue growth by optimizing processes and managing client relationships.

Develop and test tutorials and guides for developers, create and maintain content, and mentor junior writers while collaborating with key stakeholders.

As a Lead Infrastructure Engineer at BigCommerce, you will maintain and improve the Cloud Development Environment, assist engineers with productivity, and manage VM provisioning on Google Cloud Platform. Additionally, you'll document processes and collaborate with a distributed team.

Responsible for securing cloud infrastructure, responding to incidents, ensuring compliance, and mentoring teams while implementing security practices across GCP and AWS.