Top Tech Jobs & Startup Jobs in Charlotte, NC

As a Client Retention Specialist, you will educate and assist clients in financial programs, deescalate issues, retain clients, and achieve retention goals.

Negotiate debt accounts on behalf of clients, establish relationships with partners, provide financial guidance, and manage client inquiries.

Assist clients in achieving financial freedom by providing tailored debt consolidation solutions. Build rapport, comply with standards, and exceed sales targets.

Assist clients with debt consolidation by assessing their financial situations, ensuring compliance, and building customer relationships without cold calling.

As a Bilingual Client Retention Specialist, you educate clients on financial programs, deescalate concerns, navigate CRM systems, analyze situations, and develop solutions to enhance client retention and satisfaction.

The Customer Service Representative provides supportive and compassionate service to clients enrolled in financial hardship programs through calls, issue resolution, and collaboration with other departments to ensure client satisfaction.

Provide exceptional customer service as the primary contact for clients, addressing inquiries, educating on programs, and maintaining positive client relations in a remote, call center environment.