Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides customer support across phone, email, chat, social media, and in-person channels. Resolves complaints, processes orders and returns, answers billing and product questions, maintains CRM records, tracks service requests, and coordinates with internal departments. The role emphasizes accurate documentation, problem-solving, customer satisfaction, retention, confidentiality, and professional communication in a potentially high-volume environment.

Enters, verifies, updates, and maintains accurate information across databases, spreadsheets, and electronic records. Processes documents, digitizes files, performs data quality checks, prepares routine reports, organizes records, and provides clerical support. The role requires accuracy, confidentiality, computer proficiency, organization, deadline management, and the ability to work independently while following established procedures.

Provides clerical, scheduling, communication, recordkeeping, document preparation, customer service, purchasing, HR, and office coordination support. Maintains calendars, files, databases, financial records, and confidential information while assisting management, employees, visitors, vendors, and customers. The role requires strong organization, communication, time management, computer proficiency, accuracy, multitasking, and professionalism in an office, hybrid, or remote environment.

Creates digital and print marketing materials, social media graphics, brand assets, website visuals, promotional content, and basic multimedia designs. Applies typography, color, layout, and visual hierarchy principles while maintaining brand consistency. Collaborates with marketing, sales, web, and creative teams; manages multiple projects, revisions, print production, file organization, and quality control. May coordinate with vendors and support motion graphics or short-form video projects.

Provides administrative support across recruitment, onboarding, employee records, payroll and benefits administration, attendance tracking, training coordination, employee communications, compliance documentation, and general HR operations. Maintains confidential personnel information, updates HR systems, prepares reports, schedules interviews and meetings, responds to routine employee questions, and identifies recordkeeping discrepancies. The role requires strong organization, communication, attention to detail, computer proficiency, and discretion when handling sensitive employee data.