Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides timely, professional customer support through phone, email, chat, and other channels. Responsibilities include answering questions, resolving complaints, processing orders and account requests, documenting interactions in customer service systems, escalating complex issues, following up with customers, protecting confidential information, and meeting service, productivity, quality, and response-time standards.

Enters, verifies, updates, and maintains company records across databases, spreadsheets, physical files, and document systems. Reviews source information, corrects errors, performs quality checks, organizes and archives documents, prepares reports, retrieves records, and handles confidential information. The role also supports general administrative duties, communicates discrepancies to departments, and completes repetitive data-processing tasks accurately and on time.

Creates digital and print designs supporting branding, marketing, advertising, communications, and business goals. Develops campaign materials, social media graphics, presentations, templates, and visual assets while maintaining brand consistency. Collaborates with cross-functional teams, manages multiple deadlines, prepares artwork for digital and print production, edits visual assets, incorporates feedback, and organizes creative files. The role requires strong visual communication, typography, layout, branding, design software proficiency, attention to detail, and creative problem-solving.

Provides administrative and operational support to Human Resources, including recruitment coordination, onboarding and offboarding, employee records, benefits, payroll and attendance support, HR communications, compliance documentation, reporting, and scheduling. The role requires confidentiality, organization, accuracy, professional communication, and proficiency with office software while assisting employees, applicants, and HR staff.

Provides clerical, organizational, and office-management support, including scheduling, correspondence, document preparation, filing, data entry, meeting coordination, supply management, expense processing, travel arrangements, and professional communication with internal and external contacts.