Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads a team of Senior Partner Success Managers while managing a portfolio of high-value partners from onboarding through renewal and expansion. Builds executive relationships, communicates ROI, identifies commercial growth opportunities, monitors partner health, and oversees strategic initiatives. The role also requires designing AI agents and automations across HubSpot, Airtable, DocSend, Gmail, and other tools to scale partner success workflows.

Owns the company’s business systems, automation standards, data layer, email deliverability, and AI enablement strategy. Leads Business Operations, including IT helpdesk, Airtable maintenance, vendor management, and process documentation. Audits and improves internal tools, reduces process inefficiencies, supports unified reporting across business systems, and manages cross-functional deployment of AI automations and agents.

Own the full membership sales cycle, from prospecting and personalized outreach to closing and handoff. Sell community memberships to General Counsels, Chief Legal Officers, and senior legal leaders. Manage pipelines, forecasts, CRM accuracy, conversion reporting, and multi-channel campaigns while collaborating with Growth, Marketing, and Member Experience teams. Use AI tools and data-driven insights to improve prospecting, messaging, and sales performance.

Lead organic social, content, and digital PR efforts: manage LinkedIn and emerging channels, write and optimize SEO-driven content, run press and podcast outreach, produce multi-format marketing assets, monitor organic performance, and collaborate across marketing to grow brand visibility.

Lead content planning and editorial operations for member, sponsor, and prospect communications. Develop and execute GTM campaigns, repurpose content into thought leadership and demand-gen, manage contractors, and optimize email and web nurture flows through testing and analytics to improve engagement, conversions, and strategic KPIs.

Own the sponsorship lifecycle to drive new revenue, manage and grow high-value partner relationships, execute renewals and upsells, maintain CRM and pipeline discipline, create executive sales collateral, collaborate on partner onboarding, and contribute to AI-driven automations that scale partner engagement.