Manage inbound internet leads, make outbound calls to set appointments, follow up via calls/texts/emails, track activity in CRM, re-engage unsold leads, confirm appointments, and support sales consultants to close deals while representing the dealership.

Assist customers in selecting and purchasing vehicles, demonstrate features, conduct test drives, follow up internet leads and showroom traffic, collaborate with management and finance to close sales, and build long-term customer relationships while delivering an exceptional buying experience.