Lead SAP support and optimization across manufacturing and corporate functions: troubleshoot, monitor performance, manage integrations (MES, CRM, BI), drive upgrades and implementations, train users, enforce access controls, maintain documentation, and support governance and cybersecurity.

Manage and expand key customer accounts in the metals industry by prospecting new clients, maintaining relationships, coordinating internal teams for order fulfillment, analyzing sales metrics, tracking inventory, resolving client issues, attending industry events, and providing market intelligence and recommendations to senior management.