Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing by managing complex calendars, coordinating meetings and travel, handling confidential information, tracking priorities and action items, and supporting leadership meetings, events, and special projects to improve executive efficiency.

Manage a personal book of enterprise accounts, build executive relationships, drive adoption and retention, lead/coach a small CSM team, coordinate professional services, resolve escalations, analyze account metrics, and identify expansion opportunities.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.