Provide senior-level escalation and troubleshooting for GPU/HPC infrastructure, diagnosing hardware, driver, and kernel issues. Perform root-cause analysis across clusters, build automations and docs, mentor peers, collaborate with engineering for permanent fixes, and participate in on-call rotation and high-volume deployments.

The Senior Incident Manager leads incident response for AI infrastructure, coordinating teams to resolve critical incidents, conducting post-incident analysis, and improving operational resilience across systems.

Lead and scale Lambda Cloud's enterprise sales organization: recruit and coach sellers, design commercial frameworks and territory models, own strategic deals, maintain rigorous pipeline and forecasting, align capacity planning with revenue, and translate customer feedback into product and commercial priorities.