Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports client-focused patient research by preparing data summaries and visuals, managing client interactions, and coordinating follow-up meetings.

The role involves investigating data discrepancies, performing root-cause analysis, communicating resolution timelines, collaborating with Data Engineering, and providing reports on data completeness and correctness.

The role involves assisting users with product-related inquiries, conducting training sessions, gathering feedback, and maintaining support resources.

Provide customer support by interpreting medical data, answering questions about medical coding, and ensuring clinical data accuracy.

Providing Tier 2 support for technical issues in the Omny data environment, resolving tickets, documenting bugs, and collaborating with DevOps.

Support initial data setup for clients on the Omny platform by mapping EHR data, troubleshooting issues, providing training, and validating data transfers.

Manages relationships with hospitals and health systems, guiding onboarding and data integration while ensuring partner satisfaction and addressing concerns.

Manage relationships with pharmaceutical and life sciences clients, ensuring value from data services, conducting business reviews, and identifying expansion opportunities.