Lead and scale mortgage funding and warehouse lending operations, manage P&L, ensure regulatory compliance, oversee daily funding/wire processes, optimize systems integrations (LOS, WMS, core, data warehouse), coordinate loan delivery and sales to secondary market/GSEs, and implement phased rollout with staffing, pilots, and risk controls.

Provide day-to-day user support for Empower (ICE) loan origination system: troubleshoot issues, set up and modify user credentials, document tickets, and communicate status to end users while using remote control tools and supporting Windows and macOS.