Rapidly triage and resolve customer-reported full‑stack bugs across 3D visualization, report/PDF generation, and databases. Independently investigate unfamiliar codebases, implement tested fixes, ensure performance integrity, collaborate with CSE to prioritize and deploy fixes, and reduce backlog velocity.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.

The Senior Sales Engineer partners with Sales to enhance the sales cycle, lead product demonstrations, and mentor team members, while supporting strategic sales opportunities and customer engagements.