The Business Support Specialist II manages administrative tasks within sales, resolves customer issues, maintains documentation, and supports cross-functional teams.

Lead a team of SMB Sales Engineers to drive revenue and efficiency by optimizing workflows, improving sales processes and collaborating with cross-functional teams.

Partner with HR, Finance, and leaders to perform market benchmarking, maintain salary structures, support merit and incentive administration, manage compensation data in UKG, build dashboards, prepare executive materials, ensure compliance, and improve compensation processes.