Top Tech Jobs & Startup Jobs in Charlotte, NC

Support Account Managers with client and broker relationship management, prepare client-facing documents and meeting materials, use AI tools to research and draft communications, maintain client records, and assist with follow-up and account deliverables during a 1012 week internship.

Work with operational leaders to identify manual workflows and rapidly prototype AI-assisted tools using Anthropic Claude and other LLMs. Build prompt-based assistants and lightweight demos, collaborate on API integrations, document use cases and logic, present ROI to leadership, and deliver an AI Efficiency Playbook to enable handoffs and continued implementation.

The Account Manager is responsible for managing key client accounts, ensuring satisfaction and retention, and fostering long-term partnerships while overseeing client lifecycle activities.

Serve as primary client support within the Client Services team for retention and satisfaction. Provide administrative and operational support, generate client reports, coordinate issue resolution across departments and partners, and participate in client-facing activities like benefit fairs and enrollment meetings.