Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports commercial property and casualty underwriting by collecting, reviewing, organizing, and verifying applications, financial records, compliance documents, and other policy information. Maintains accurate client files, identifies missing or inconsistent data, completes risk assessment tools, prepares reports, and responds to agency and insured inquiries. The role requires strong attention to detail, organization, communication, customer service, computer proficiency, and adherence to underwriting procedures.

Supports Special Risk underwriting operations by administering workflow tools, databases, document repositories, and tracking processes for new and renewal business. Monitors data accuracy, documentation, timelines, and premium pipelines; resolves workflow gaps; and partners with Data & Analytics and IT on process improvements and automation. The role also develops business requirements, reports, job aids, process measures, and supports underwriting documentation, calendars, and business continuity activities.

Processes routine to complex commercial property and casualty insurance transactions for new and renewal business. Supports underwriting by screening transactions, applying rating elements, entering and validating policy data, processing endorsements and policy changes, maintaining documentation, resolving issues, and responding to agency and regulatory inquiries. Provides guidance to new underwriters and staff on rating, workflow, and underwriting support procedures.

Leads commercial Auto Physical Damage claims operations, overseeing claim quality, coverage analysis, investigations, reserving, resolution, compliance, service metrics, escalations, vendor programs, and process improvements. Manages and develops claims staff, supports complex matters, builds agency relationships, coordinates with cross-functional partners, and contributes to planning, budgeting, and workforce decisions. Requires commercial auto physical damage expertise, people leadership, and strong stakeholder communication.

Manage rotating portfolios of complex commercial auto and general liability claims across multiple jurisdictions. Responsibilities include investigations, coverage and liability determinations, reserve setting, litigation management, settlement negotiations, risk transfer strategies, large-loss reporting, and attendance at mediations and trials. The role supports multiple claims teams, provides subject-matter expertise, maintains legal knowledge, and builds relationships with agencies, policyholders, employees, and defense counsel.