Top Tech Jobs & Startup Jobs in Charlotte, NC

Processes customer orders from phone, email, web, and sales channels; verifies pricing, availability, account details, and delivery information. Resolves complex order issues, returns, backorders, complaints, and shipping delays while coordinating with warehouse, logistics, finance, sales, quality, and product teams. Communicates order updates to customers, maintains documentation, reviews reports, identifies process improvements, and mentors junior representatives.

Designs, develops, tests, and maintains scalable software applications, backend services, RESTful APIs, and distributed systems. Builds real-time and time-series data solutions using Go, Python, JavaScript, TypeScript, PostgreSQL, and TimescaleDB. Collaborates with product, design, QA, and DevOps teams in an Agile environment; performs code reviews, debugging, optimization, documentation, and production support. Uses cloud, containerization, CI/CD, and AI-assisted development tools to improve software quality and productivity.

Drives new revenue through customer acquisition and white-space market expansion. Identifies prospects, develops market penetration strategies, builds executive relationships, manages complex consultative sales cycles, negotiates contracts, and transitions new customers to account management. Partners with marketing, product management, technical sales, and operations on market entry initiatives, while providing competitive and customer insights to support growth and product planning.

Supports inbound and outbound sales through phone, email, and digital channels. Qualifies leads, follows up on opportunities, assists with straightforward transactions, manages assigned accounts, maintains CRM data, tracks pipeline activity, and collaborates with field sales, marketing, customer service, and operations teams. Develops product knowledge and supports customer retention, renewals, repeat business, and upselling under close supervision.

The Director of Sales and Marketing will drive commercial success for life science products, develop strategies, oversee sales operations, manage key accounts, and lead a high-performing team.

The Senior Regional Sales Manager will manage strategic client relationships in life sciences, driving account growth and ensuring customer satisfaction through tailored solutions.