Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage a team to enhance healthcare customer experience by resolving inquiries, gathering feedback, and improving support processes. Build relationships with clients and advocates.

Conduct regular quality audits of calls, messages, and documentation; evaluate adherence to protocols; provide actionable feedback; identify patterns and gaps; verify SOP compliance; support performance and engagement initiatives to maintain high-quality operational workflows.

Lead and scale the data analytics organization, guiding teams, driving product analytics strategy, and integrating AI to enhance data-driven decision-making across the company.

Lead the data analytics team at Solace, managing analysts, driving product strategy, and executing high-impact analytics while establishing best practices in data analytics.

The Data Scientist will build predictive models, drive forecasting, design experiments, and translate findings for stakeholders, optimizing healthcare operations.

As a Growth Product Designer, you will design and optimize the acquisition funnel, translating complex healthcare concepts into clear, high-converting experiences while collaborating with cross-functional teams to drive measurable impact.

The Marketing Designer at Solace will create compelling marketing designs for various channels, focusing on clarity and engagement while collaborating with teams and iterating based on performance.

The Data Analyst will own CX analytics, writing SQL, building dashboards, and translating data for non-technical stakeholders to improve operational efficiency.

The Director of Veterans Health Programs will lead strategy and partnerships to enhance care navigation for Veterans, focusing on improving health outcomes through effective operations and collaboration with federal agencies.

The Director of Compliance will develop compliance systems, translate regulations into actionable processes, and ensure marketplace integrity within Solace's healthcare advocacy model.