Top Tech Jobs & Startup Jobs in Charlotte, NC

Own products and features end to end, from user research and ideation through MVP launches, iteration, pricing, and ongoing success. Build full-stack experiences, collaborate with design, support customers, resolve production issues, participate in on-call rotations, and write documentation. The role emphasizes autonomous product development, agent-facing software, AI-native products, and rapid shipping.

Write high-quality technical blog posts, tutorials, use-case guides, engineering explainers, and occasional social content for a developer audience. Research complex technical topics, explain them clearly, identify compelling content opportunities independently, collaborate with engineers and marketers, and edit contributed posts. The role emphasizes technical writing craft, developer-focused content, independent execution, and thoughtful use of AI rather than documentation or generic SEO production.

Operate and scale PostHog’s large ClickHouse clusters, including provisioning, infrastructure automation, node and instance performance optimization, hardware evaluation, and query performance tooling. Build systems using Terraform, Ansible, Kubernetes, Python, AWS, and ZooKeeper to manage more than 100 PB of data and support trillions of annual events.

Own technical relationships for 25–40 mid-to-large customers, ensure retention and growth by troubleshooting issues, advising on configuration, managing escalations, handling commercial renewals, and feeding product feedback to internal teams.