Top Tech Jobs & Startup Jobs in Charlotte, NC

Support day-to-day People Operations and office experience for Huntersville/Charlotte locations: manage visitor access, facilities, supplies, onboarding/offboarding, HR inquiries, employee events, and executive administrative tasks. Act as first point of contact for employees, coordinate workplace programs and meetings, maintain employee records, and assist HR team with projects and process improvements to foster a positive, organized workplace.

Manage an active caseload (100–150), coordinate medical care and appointments, evaluate cases and make funding decisions up to $10K, communicate with attorneys, clients and providers, build relationships with law firms and medical providers, prioritize workflow, and support internal teams and occasional training.

As a Case Coordinator, you'll manage a caseload, assess funding decisions, communicate with legal and medical professionals, and ensure quality service delivery.

Support Salesforce administration and data quality for Firm and Provider sales teams. Coordinate change requests, lead and campaign workflows, reporting, dashboards, training materials, and process improvements to increase CRM adoption and sales visibility.

Lead and supervise a team that negotiates and collects settlements, provides payoffs and balance requests, and statuses cases for assigned providers. Drive customer experience and financial performance targets, monitor aging and collection progress, coach staff, support hiring/onboarding, collaborate with Finance/Legal/Accounting, and provide reporting and improvement recommendations.

Lead and develop a distributed Special Resolutions servicing team handling negotiations, collections, payoffs, insurance management, and case status. Ensure compliant, timely recovery activities; provide operational oversight, reporting, cross-functional collaboration, hiring/onboarding, and performance improvement to meet financial and customer experience goals.

Manage and grow relationships with existing customers (medical providers and attorneys), serve as primary contact for account issues, collaborate with internal teams to improve customer experience, conduct trainings, schedule regular meetings, and drive revenue growth and performance goals.

The Capital Markets Analyst will analyze capital market structures, develop financial models, produce required reports, and assist with liquidity forecasts and financing strategies.

The Legal Assistant/Account Manager oversees post-funding functions for law firm accounts, ensuring accurate data management, negotiating deductions, and identifying business opportunities while delivering top customer service.

The Funding Processor will review cases, ensure funding procedures are followed, run identity checks, and schedule payments for approved legal funding applicants.