Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage client success for law firm customers: drive adoption, retention, upsells, onboarding, product utilization, and ROI case studies while feeding client feedback into product roadmap.

Lead full-cycle technical recruiting for engineering, infrastructure/platform, and product roles. Source passive candidates, partner with engineers and executives, improve candidate experience, and deliver weekly data-driven hiring metrics to optimize funnel, time-to-hire, and offer acceptance.

Own outbound engagement for a named book of strategic, enterprise plaintiff law firm accounts. Conduct deep account research, run multithreaded outreach across channels, qualify opportunities, and partner with Strategic AEs and marketing to create pipeline and book qualified meetings against monthly targets.

Lead and scale Strategic and Enterprise sales for large accounts: own GTM, pipeline, bookings, and deal execution; coach and recruit AEs/managers; enforce MEDDPICC and Mutual Action Plan rigor; partner with RevOps, CS, Marketing, and Product; represent segment to CRO and execs.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.

The Enterprise Account Executive will manage the entire sales cycle for large accounts, drive revenue growth, build relationships, and collaborate with cross-functional teams to deliver value.

Manage deal workflows for new business, renewals, and expansions; review pricing, discounts, contracts, and billing for policy and revenue-recognition alignment; run approval workflows and escalate complex deals; partner with Sales, CS, Finance, Legal, and RevOps; optimize quote-to-cash processes, track deal metrics, and implement AI-powered automation to improve efficiency and scalability.

Collaborate with sales teams to design solutions, execute pilot strategies, and act as a technical liaison for law firms, ensuring security and enterprise readiness.

Design and build data warehouse architecture, develop ETL/ELT pipelines, implement data governance, and partner with teams to improve data systems.