Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides operational support for employee benefits, leave administration, and multi-state workers’ compensation. Maintains accurate HRIS and benefits data, supports regulatory compliance, coordinates with payroll, vendors, carriers, and employees, administers leave cases, and manages workers’ compensation reconciliation audits. The role also responds to employee inquiries, improves processes, and ensures accurate reporting and premium processing.

Build and operate Howden’s Azure platform for AI and data workloads. Responsibilities include designing Azure landing zones, networking, identity, security controls, Terraform infrastructure, CI/CD pipelines, Databricks lakehouse services, Azure AI Foundry, agent runtimes, observability, governance, and FinOps. The role requires production ownership, independent delivery, platform automation, security and architecture collaboration, and daily use of AI coding assistants.

Build and deploy production AI agents and applications on Azure using Python, Node.js, TypeScript, and C#. Develop retrieval pipelines, knowledge bases, APIs, integrations, evaluation frameworks, Terraform infrastructure, and CI/CD automation. Implement observability, security, privacy, responsible AI controls, and production support. Contribute to solution design, technical trade-offs, vendor integrations, and agent-assisted development practices while independently delivering high-quality software.

Leads Howden’s US Certificate and Auto-ID operations, setting strategy, governance, service standards, compliance controls, and performance metrics. Oversees high-volume certificate issuance, transfers, staffing, quality assurance, audits, escalations, and client service. Manages managers and analysts while driving automation, technology enhancements, process standardization, and continuous improvement. Partners with operational, technology, legal, compliance, carrier, and client stakeholders to improve scalability, accuracy, timeliness, and regulatory adherence.

Supports client and carrier invoice preparation, billing allocations, fee agreements, surplus lines tax calculations, payment coordination, SOX documentation, discrepancy resolution, premium finance quotes, and carrier audit reviews. The role collaborates with account management, accounting, and carriers to ensure accurate, timely, compliant billing processes and strong financial controls.

Sell and place insurance solutions by developing a personal sales plan, prospecting new clients, conducting risk reviews, preparing proposals, negotiating with carriers, and collaborating with internal teams to ensure ongoing client service and renewals. Maintain CRM and reporting accuracy and stay current on market developments and emerging risks.

Designs scalable, secure, resilient technology solutions aligned with business goals and enterprise standards. Creates architecture artifacts, evaluates platforms and integration patterns, guides implementation, leads architecture reviews, manages technical risks and debt, and partners with business, product, engineering, cybersecurity, and delivery teams. The role also supports technology roadmaps, modernization, cloud-native adoption, governance, innovation, and continuous improvement across complex enterprise environments.

Maintains daily office operations through administrative support, reception, phone and email handling, meeting and calendar coordination, records and document management, mail distribution, supply inventory, expense administration, onboarding support, and office organization. Uses Microsoft Office and AI productivity tools while assisting employees and leadership with special projects.