Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads enterprise internal and external communications, including executive messaging, media relations, employee engagement, corporate storytelling, crisis communications, change communications, and communication governance. Advises executives and business leaders while aligning messaging with company strategy, culture, performance, and stakeholder expectations. Oversees channels, content, campaigns, announcements, and communications effectiveness, using audience feedback and data to improve programs. Travel up to 10% is required.

Supports the organization’s risk management program by designing risk assessments, monitoring compliance with risk policies, analyzing variance trends, developing risk reports, and escalating issues. The role also contributes to risk management policies and procedures, performs problem resolution, and serves as a subject matter expert in an assigned risk discipline. It requires cross-functional collaboration, strong communication, attention to detail, and the ability to manage competing priorities.

Leads breakage accounting operations for prepaid card and deposit products, overseeing journal entries, reconciliations, financial and regulatory reporting, GAAP compliance, escheatment, unclaimed property processes, internal controls, audits, and operational improvements. Manages accounting policies, technical accounting reviews, cross-functional relationships, external stakeholders, and a team of direct reports.

Leads second-line oversight of capital markets, treasury, liquidity, interest rate, investment portfolio, and financial risk management. Designs oversight methodologies, evaluates risk processes and models, provides credible challenge, monitors limits and KRIs, escalates breaches, and advises executives, committees, the Board, regulators, and auditors. Oversees remediation plans, regulatory adherence, and continuous improvement of the capital markets risk program.

Analyzes fraud, credit, portfolio, alert, case, and customer data to identify trends, typologies, losses, control gaps, and process inefficiencies. Develops fraud KPIs and KRIs, supports detection models and rules, evaluates alert and investigation lifecycles, and delivers executive-ready reporting aligned with BSA/AML, regulatory, and audit standards. Partners with Fraud Operations, Compliance, Risk, Product, and Technology teams to improve detection, escalation, investigation, and resolution outcomes.

Leads the tax division’s compliance program, including regulatory oversight, risk management, internal controls, compliance reviews, reporting, due diligence, and loss prevention. Advises leadership, BSA/AML operations, and business risk groups; manages compliance teams; oversees tax office due diligence; supports fair lending and regulatory initiatives; and resolves compliance issues while ensuring adherence to banking, tax, and consumer finance requirements.

Leads the Tax Division’s Enrollment & Onboarding function, overseeing team performance, customer onboarding, quality assurance, operational controls, risk decisions, reporting, and seasonal readiness. Builds and develops an operational team, establishes scalable processes and service standards, resolves complex enrollment cases, and partners with Sales, Compliance, Risk, Operations, Technology, Product, and Customer Service to improve customer experience while meeting regulatory and control requirements.

Leads BSA/AML suspicious activity monitoring case operations, supervising investigators and overseeing case quality, queues, escalations, SAR referrals, CTRs, 314(a) responses, and regulatory compliance. Manages KPIs, risk indicators, root-cause analysis, remediation, procedures, training, and analyst development. Partners with technology and analytics teams on transaction-monitoring rule tuning, governance, testing, and documentation while supporting the broader financial crime compliance program.

Manages and enhances the organization’s risk management program through complex risk assessments, policy oversight, variance and trend analysis, risk reporting, issue resolution, and escalation. The role works cross-functionally, supports independent assessments, develops risk processes and procedures, and serves as a subject matter expert in a designated risk discipline.

Supports second-line BSA/AML/CFT and OFAC compliance oversight by reviewing business lines and third parties, assessing controls, identifying risks, supporting remediation, and advising stakeholders. The role develops compliance guidance, assists with risk assessments for products and processes, monitors third-party obligations, evaluates regulatory changes, and contributes to training, documentation, and control improvements.