Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and build the Product organization for NorthStar R&D: implement a repeatable product operating model, improve product decision quality, coach a team of five product professionals, partner with cross-functional teams, and drive predictable delivery and measurable customer outcomes across a B2B SaaS portfolio.

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.

Maintain and modernize a mission-critical K-12 financial management platform (legacy VB6 components and modern .NET web app). Contribute to NextGen 2.0, write and troubleshoot SQL Server queries, support deployments and production fixes, and use AI-assisted tools for code analysis, testing, documentation, and knowledge transfer. Learn domain logic and steadily take technical ownership of modules and customer issues.

Design, develop, maintain, and enhance SmartCop public-safety applications across the software development lifecycle. Collaborate with cross-functional teams, use C#/.NET and MS SQL Server, consume/develop web services, apply object-oriented design, leverage AI-assisted development tools, participate in code reviews, and follow automated testing and quality-focused practices. Support deployment, troubleshooting, and implementation decisions while meeting North American Central Time collaboration requirements.