Top Tech Jobs & Startup Jobs in Charlotte, NC

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and final modification calculations for accuracy and compliance. Verifies file completeness, documentation, task completion, and adherence to company policies and regulations. Tracks errors, reports trends, supports process improvements, trains new hires, assists leadership, and contributes to special projects.

Develop and maintain broker/seller relationships to sell wholesale and correspondent mortgage loan products. Source and onboard brokers, advise on programs/pricing, train on submission systems, manage pipeline, liaise with operations to ensure timely closings and purchases while ensuring regulatory compliance and high customer service.

Develop and maintain broker and seller relationships to sell wholesale and correspondent mortgage loan products. Source and approve new brokers, train and advise on company programs and systems, act as liaison across underwriting/processing/closing to ensure timely loan closings and purchases, manage pipeline and CRM, ensure regulatory and company compliance, and provide high-level customer service.

Support Treasury operations by processing and releasing funds, managing bank accounts and signatories, resolving exceptions, producing treasury reports, administering banking system access, handling unclaimed property reporting, liaising with banks and vendors, and participating in process improvement and treasury projects.

Perform default reporting and analytics for mortgage servicing portfolios, validate and troubleshoot data and exception reports, conduct root-cause analysis, produce ad-hoc reports, document processes, and collaborate with default management to ensure regulatory-compliant, accurate reporting delivery.

Develop and maintain broker and seller relationships to sell wholesale and correspondent mortgage products. Prospect and onboard brokers, advise on programs/pricing, assist with loan submissions and online systems, liaise with internal teams to ensure timely closings and purchases, manage pipeline, ensure compliance, and maintain CRM and confidential client information.

Manage and monitor foreclosure vendor activities and processes to ensure timely, accurate residential mortgage foreclosure handling per investor, state, and federal requirements. Communicate with attorneys, trustees, vendors, clients, and internal teams; resolve escalations; maintain systems of record and tracking software; process fees and funds within SLAs; assist with training and SME tasks; ensure documentation, coding, and reporting for conveyance, REO transfers, and IRS reporting.

Manage and process foreclosures across licensed states: log cases, prepare notices, record sales, clear title defects, monitor third-party sites, handle inquiries, review bankruptcies, and support foreclosure-related projects.

Provide technical design, development, administration, and support for the company's Zendesk CRM (Support, Guide, Chat/Messaging, Talk, Explore). Build/configure workflows, triggers, automations, macros, views, and dashboards; implement API and webhook integrations; develop Explore reports; troubleshoot in test environments; follow SDLC and change control; produce documentation and train users; collaborate with business partners and PMO.

Generate and distribute investor and trustee loan-level reports, analyze and reconcile remittances and pool-to-security differences, forecast principal and interest advances, remit funds (prepare wires), track cash/advance activity, maintain reporting systems, review payment history and posting accuracy, ensure compliance with investor servicing agreements and regulatory requirements, and coordinate with servicing departments on investor accounting tasks.