Top Tech Jobs & Startup Jobs in Charlotte, NC

Analyzes contact center activity, forecasts staffing needs, creates schedules, monitors adherence and service metrics, and prepares operational reports. The role performs historical, interval, and what-if analyses; provides real-time staffing guidance; identifies efficiency improvements; tracks system issues; and recommends workforce strategies to improve productivity, service levels, and cost effectiveness across multiple sites and departments.

Provides independent second-line oversight and credible challenge for operational risk across banking businesses. Reviews risk assessments, controls, indicators, incidents, losses, remediation, change risk, and third-party risk. Advises first-line teams, facilitates risk workshops, supports regulatory exams and executive reporting, and coordinates enterprise risk responses. The role also advances automation and AI-enabled monitoring while influencing stakeholders, managing initiatives, and strengthening risk culture.

Leads equity portfolio management and investment strategy across global capital markets, including asset allocation, quantitative portfolio construction, risk modeling, optimization, and liquid alternatives. Analyzes client portfolios, implements investment decisions, conducts regulatory reviews, prepares market commentary, advises relationship teams and clients, presents to boards and high-net-worth stakeholders, and supervises equity portfolio management staff.

Ensures compliance with Sarbanes-Oxley and related financial reporting regulations. Maintains internal control documentation, performs SOX scoping and testing coordination, supports process walkthroughs, collaborates with internal and external auditors, addresses control deficiencies, assists with remediation and governance processes, assesses business-process changes, identifies risks, and trains control owners.

Manage end-to-end corporate and retail real estate transactions, including site selection, leases, acquisitions, dispositions, renewals, and relocations. Coordinate brokers, vendors, legal, finance, facilities, and leadership. Perform market research, lease and financial analysis, portfolio optimization, governance, reporting, and transaction pipeline planning while supporting transitions to occupancy.

Senior Portfolio Manager leading commercial and corporate loan underwriting, structuring, origination, servicing, credit analysis, and risk management. Partners with Relationship Managers to support C&I and commercial real estate borrowers, develop lending proposals, identify cross-sell opportunities, maintain portfolio quality, oversee documentation and due diligence, and mentor junior team members. Requires strong financial analysis, communication, organization, customer service, and Microsoft Office skills.

Designs, consults on, and delivers talent development and learning solutions for business units, including training plans, workshops, virtual instruction, job aids, and online modules. Partners with leaders and Talent teams to align learning with strategy and culture, manage role readiness, engage learners through the LMS, and evaluate program effectiveness using the Kirkpatrick Model and business-impact measures.

Owns reliability and availability of critical Linux applications, builds CI/CD and release automation, automates operations, leads incident response, improves observability and performance, manages security and disaster recovery, and supports production change processes. Partners across technical teams, coordinates vendors, leads design discussions, documents operational standards, participates in on-call rotations, and mentors junior associates.

Develop and maintain RESTful APIs and microservices for financial-industry clients. Support API integration, onboarding, documentation, testing, Azure deployment, monitoring, identity management, secure coding, and production incident response. Collaborate with product, QA, senior developers, and platform teams in an Agile environment while learning cloud-native, containerization, and open-banking practices.

Provides advanced production support for network and desktop environments, including user support, monitoring, troubleshooting, configuration, enhancements, and outage resolution. Supports planning and execution of new network designs, configurations, and implementations. Serves as a cross-functional point of contact and business partner while applying systems integration, technical analysis, application support, and project lifecycle expertise. Requires up to 10% domestic travel.