Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead the architecture and technical direction of Generative AI solutions for Life and Annuities insurance operations. Design secure, scalable AI workflows using RAG, agents, vector search, and human oversight. Integrate AI with policy administration, underwriting, TPA, CRM, document, and partner platforms. Establish governance, security, privacy, monitoring, compliance, and nonfunctional standards while guiding cross-functional engineering teams and influencing enterprise technology strategy.

Lead technical delivery for Life Insurance and Annuity clients: design solutions and architectures, produce technical design docs, mentor distributed teams, drive code quality and integrations (APIs), maintain mainframe and .NET codebases (COBOL, C#, DB2/SQL), and leverage AI tools (GitHub Copilot, Claude Code, custom agents) for automation and efficiency.

Leads day-to-day training operations for the Premium Audit organization, including new-hire, client implementation, refresher, and remedial training. Manages curricula, materials, schedules, metrics, reporting, and effectiveness initiatives. Coaches and develops trainers while partnering with Operations leadership to align training with changing procedures, client requirements, technology, and business needs.

Serves as the senior authority for life and annuity insurance products, pricing, administration, and operations. Partners with actuarial, finance, product, technology, and carrier-client teams to translate product mechanics and pricing assumptions into administration platforms and servicing models. Oversees configuration, testing, migrations, compliance, and financial accuracy while managing client relationships, supporting commercial engagements, and leading a team of product and pricing specialists.

Owns enterprise business applications, including process documentation, enhancements, UAT, access administration, Level 2 support, incident escalation, compliance evidence, training, and process improvement. Leads small projects, coordinates vendors and development teams, translates business requirements into technical specifications, and partners with cybersecurity, audit, and helpdesk teams to maintain secure, reliable application operations.

Performs physical and remote premium audits of insured businesses, including interviewing business owners, reviewing records, collecting information, scheduling audits, documenting findings, preparing written reports, and addressing revisions. The role manages audit priorities, communicates results, maintains accurate records, meets deadlines, and travels to client sites as needed while working independently from a home-based office.

Drive new-client acquisition and revenue growth for BPO and advisory services in North American Banking and Capital Markets. Own the sales cycle from opportunity development through contract closure, build executive relationships, create qualified pipelines, develop tailored proposals, and coordinate handoffs to account management. The role requires proven experience closing multimillion-dollar engagements, selling to BCM clients, executing go-to-market strategies, and collaborating with internal business units.

Lead data engineering strategy and develop enterprise data lake solutions on AWS. Build data pipelines using AWS data integration, engineering, and analytics resources, develop API services with FastAPI or Flask, optimize engineering practices, create long-term data plans, and represent the team in executive meetings.

Conducts insurance premium audits by scheduling client interactions, collecting and reviewing documentation, preparing accurate audit reports, and communicating with insureds and internal stakeholders. The role requires independent remote work, workload management, deadline adherence, and compliance with client and company standards.

Processes live check payments, deposits, banking transactions, reconciliations, and payment integrity records. Maintains check registers and financial documentation, investigates discrepancies, supports audits, and handles healthcare payment recovery activities. The role also performs data entry, reporting, provider outreach, and administrative support while ensuring compliance with internal controls, banking procedures, and HIPAA requirements.