Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and optimize Zuora billing and the Salesforce-Zuora integration across quote-to-cash. Improve automation, support billing accuracy and revenue recognition with Finance, troubleshoot complex issues, analyze billing data, and collaborate with Sales, Customer Success, and Support to streamline subscription billing operations.

Lead a multi-region enterprise sales organization (North America + EMEA) to drive new-logo growth and predictable bookings. Own GTM strategy, forecasting, pipeline health, and deal execution for $50K–$500K deals. Coach Directors and 20+ AEs, refine territory/coverage, partner with Product, and personally engage in strategic high-value deals.

Own and expand Absorb’s largest accounts by building strategic account plans, driving upsell/cross-sell opportunities, managing pipeline to closed-won, coordinating internal resources, demonstrating Absorb LMS, and mitigating churn in collaboration with Customer Success.

Manage and grow Absorb's largest enterprise accounts by building strategic account plans, identifying upsell/cross-sell opportunities, coordinating internal resources from discovery to close, mitigating churn, and acting as a trusted advisor to senior client stakeholders while becoming an expert in Absorb LMS.

Lead end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact to gather requirements, define scope, manage timelines, train users, support integrations (APIs, CRM/HRM), and coordinate cross-functional resources while managing multiple projects concurrently to ensure successful rollouts.

Manage end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact: gather requirements, define scope and timelines, coordinate cross-functional resources, deliver training, support integrations (APIs, CRM/HRM), troubleshoot issues, and oversee multiple simultaneous projects to ensure successful rollouts and client adoption.

Lead customer education, adoption, marketing, and advocacy to drive product adoption, retention, and expansion. Build and scale Absorb Academy, create adoption playbooks with Product, develop advocacy and reference programs, and partner with GTM/Sales to convert engagement into revenue.

Manage a book of mid-market accounts to grow net dollar retention via upsells, cross-sells, renewals, and new opportunities. Build strong client relationships, manage pipeline and proposals, negotiate renewals, and collaborate with internal teams to support client lifecycle and product adoption.

Lead and mentor a US/Canada account management team to drive retention, renewals, expansion, and net retention. Own strategic account plans, Executive Business Reviews, contract negotiations, feature adoption, and cross-functional collaboration to maximize customer value and inform product direction.

Manage a book of SaaS accounts to drive net retention through upsells, renewals, and relationship management. Build proposals, manage pipeline, collaborate cross-functionally, and support client lifecycle and product adoption.