Top Tech Jobs & Startup Jobs in Charlotte, NC

Drive U.S. enterprise sales for NiCE Cognigy by creating awareness, building qualified pipeline, running full sales cycles, closing large complex SaaS deals (direct and via partners), coordinating RFP/RFI responses, and representing the company at industry events.

Drive pre-sales for NICE Customer Service Automation by designing technical solutions, delivering demos, evaluating customer infrastructures, responding to RFIs/RFPs, and partnering with sales, product, and engineering to apply conversational AI, analytics, and digital engagement to CX problems.

The Project Manager will oversee customer-facing software and AI delivery projects, assist with documentation, track progress and risks, and communicate with teams.

The Account Executive is responsible for establishing and maintaining strategic relationships, achieving sales quotas, and negotiating enterprise agreements in the financial services sector.

The Forward Deployed Engineer will architect and implement scalable AI agents for enterprises, overseeing the entire lifecycle and collaborating with clients on solutions.

Act as primary technical partner for enterprise customers, troubleshoot complex issues across contact center platforms and integrations, coordinate escalations, leverage AI tools for insights, drive customer outcomes, share feedback with Product/AI teams, mentor peers, and shape AI-augmented support processes.

Lead strategic enterprise support for high-value customers, resolve critical escalations across CX platforms, drive AI-augmented support practices, mentor engineers, influence product direction, and ensure customer adoption, retention, and long-term success.

The role involves enabling partners to build AI Agents on the Cognigy platform through hands-on technical support, workshops, and mentoring on JavaScript and integrations, while collaborating closely with internal teams.

Seeking an experienced Enterprise Account Executive to drive sales, close large deals, and collaborate with partners in the U.S. market.

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.