Top Tech Jobs & Startup Jobs in Charlotte, NC

The Partner Value Solution Engineer empowers partners by providing technical guidance, developing enablement programs, and managing relationships to enhance the selling and delivering of NiCE solutions, particularly within AI and customer experience technologies.

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.

The role involves engaging C-suite leaders to define and lead AI and agentic transformation programs, focusing on strategy execution, cloud migration, change management, and cross-domain impact.

Senior cross-functional leader who designs and enforces a repeatable go-to-market orchestration model. Owns product commercialization, field enablement, competitive intelligence integration, and closed-loop feedback systems to improve sales productivity, time-to-market, and GTM consistency across product, marketing, sales, enablement, and customer success.

The AI Solution Strategist will bridge technical teams and business stakeholders to define and launch conversational AI agents while managing multiple complex projects and ensuring customer success and engagement.

Customer-facing senior engineer who configures, integrates, and deploys NiCE contact-center solutions. Performs technical architecture, database design, programming/configuration, business analysis, project lifecycle management, and mentors junior staff while ensuring client satisfaction across CRM, telephony, analytics, and related integrations.

The Partner Executive role at NiCE involves engaging with clients to deliver exceptional customer experiences, leveraging AI and cloud technologies to drive innovation.

Senior individual-contributor in the Transformation Management Office who is deployed to high-priority strategic initiatives (AI transformation, Quote-to-Cash, cost efficiency). Structures ambiguous problems, runs end-to-end workstreams, aligns senior stakeholders, drives accountability without direct reports, and produces executive-level recommendations that deliver outcomes.

Manage and grow relationships with enterprise customers, identify upsell/cross-sell opportunities, consult on contact center best practices, deliver customized presentations and business reviews, and track client retention and revenue growth.

Lead AI delivery-driven projects from initiation through closure, providing strategic direction, executive communication, risk and escalation management, roadmap alignment with technical/product/AI stakeholders, and mentoring PMs to ensure timely, high-quality SaaS and GenAI customer outcomes.