Top Tech Jobs & Startup Jobs in Charlotte, NC

Configure, develop, and support ServiceNow solutions for order management, fulfillment, orchestration, and customer-facing processes. Design workflows, Flow Designer automations, business rules, forms, and integrations with CRM, CPQ, ERP, billing, and fulfillment platforms. Collaborate with architects, analysts, clients, and Agile teams throughout requirements gathering, solution design, testing, deployment, troubleshooting, and production support. Maintain technical documentation and follow ServiceNow governance and best practices.

Own and grow a $15–20M portfolio of strategic enterprise accounts, managing revenue, margins, forecasting, renewals, expansion, and executive relationships. Develop account growth plans, identify new opportunities, lead client escalations, and shape digital transformation roadmaps. Build and manage client partner and delivery teams through hiring, staffing, coaching, and performance management. Partner with sales, delivery, solutions, and practice leaders to improve commercial performance and scale client services.

The Digital Consulting Architect will lead CPQ strategy and architecture, ensuring alignment with client goals, and manage scalable solutions for Quote-to-Cash processes, including integration and hands-on development tasks.

Own and scale enterprise go-to-market strategy across sales, offerings, strategic partnerships, pipeline, bookings, and revenue. Personally lead complex consulting and technology-services pursuits while building a repeatable sales motion, developing differentiated offerings, establishing partner-led strategies, improving CRM and forecasting discipline, and creating scalable operating processes. The role initially combines hands-on enterprise selling with leadership, coaching, executive reporting, and organizational design.

Lead end-to-end delivery of large-scale CPQ/CRM/commerce and digital transformation implementations. Oversee multiple Agile teams, manage project financials and risks, drive stakeholder alignment, create executive reporting, and support continuous improvement to ensure successful enterprise program execution.

The Digital Consulting Architect leads the design and delivery of ServiceNow Order Management solutions, translating business requirements into scalable solutions and optimizing workflows.

Support design, configuration, and implementation of CPQ/Quote-to-Cash solutions (ServiceNow/Logik.ai). Participate in client-facing discovery, solution design, integration support, development, testing, and documentation under senior guidance.

Lead requirements gathering and translate business needs into user stories and functional documentation for e-commerce and CPQ quoting workflows. Collaborate with Product, Engineering, QA, and Delivery to support integrations, backlog refinement, Agile ceremonies, and process improvements across distributed teams.