Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and manage client relationships for eDiscovery projects: coordinate deliverables, execute project schedules and forecasts, ensure quality and accuracy, maintain project status records, communicate proactively with clients and internal teams, escalate issues, and review financial/billing information to meet deadlines.

Support senior project managers on settlement and claims administration matters by coordinating tasks, tracking court-driven deadlines, translating requirements, managing client communications and data intake, performing quality checks, maintaining documentation and trackers, escalating issues, and contributing to process improvements while developing toward a full Project Manager role.

Support senior project managers on settlement and claims administration matters by coordinating daily tasks, tracking court-driven deadlines, preparing and reviewing client data, managing communications and documentation, performing quality checks, escalating risks, and contributing to process improvements to ensure accurate, timely delivery of client deliverables.

Support eDiscovery operations by collecting, processing, searching, culling, and packaging electronic records (primarily email) using industry tools. Maintain and improve process documentation, perform QC/validation, coordinate with IT and legal stakeholders, troubleshoot client issues, and manage timelines and reporting. May work additional hours to meet commitments.

Lead and grow Epiq's Change Enablement practice for law firms, designing and delivering enterprise change programs that drive AI and technology adoption, workflow redesign, leadership coaching, stakeholder engagement, and measurable business outcomes. Advise clients, build enablement frameworks, develop go-to-market offerings, and mentor internal teams to embed sustainable behavioural change in legal organisations.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

Client-facing role redesigning legal workflows using AI agents and LLMs. Diagnose legal process inefficiencies, prototype LLM-based solutions, define requirements, ensure security and governance, coordinate cross-functional teams, and drive adoption and measurable value for law firm clients.