Top Tech Jobs & Startup Jobs in Charlotte, NC

Administers employee absence, leave, workplace accommodation, workers’ compensation, and return-to-work programs across the U.S. and Canada. Serves as the first point of contact for employees, managers, and HR partners; reviews and routes cases, maintains accurate records, coordinates documentation and status updates, provides multichannel support, and ensures compliance with leave regulations, ADA, EEOC, FMCSA, and company policies. Escalates complex cases and identifies process improvements.

Conducts quality audits of absence, accommodation, and workers’ compensation cases; evaluates compliance with FMLA, ADA, PWFA, ERISA, and related regulations; analyzes trends and risks; provides feedback and coaching; develops reports and dashboards; recommends process improvements; supports training, change management, and implementation of new tools and workflows.

Administers and coordinates U.S. and Canadian absence, accommodation, workers’ compensation, and return-to-work cases. Partners with employees, HR, third-party administrators, and business stakeholders to ensure compliant case progression, documentation, communications, and timely resolutions. Supports FMLA, ADA, PWFA, DOT/FMCSA, military, disability, and related leave programs. Reviews case data, tracks service levels and escalations, maintains reporting dashboards, supports audits, and identifies operational improvements.

Generates revenue through prospecting, new customer acquisition, territory management, and closing business with independent and franchise automotive dealers. Conducts cold calls, manages inbound leads, builds customer relationships, delivers product demonstrations, maintains Salesforce data, manages pipelines, resolves customer challenges, and achieves sales quotas for Autotrader and KBB products.

Supports compliant administration of employee leave, accommodations, disability benefits, and workers’ compensation programs across North America. Partners with HR, Legal, Risk, leaders, vendors, and employees on complex cases, policy interpretation, compliance, escalations, training, and process improvements. Analyzes trends, claims activity, scorecards, and dashboards; maintains case-system access and reporting; supports policy updates, governance reviews, and AI-enabled workflow enhancements.

Leads strategic process-improvement initiatives across digital marketplace operations. Maps current and future-state processes, conducts data analysis, develops business cases, manages improvement roadmaps, and oversees cross-functional project delivery. Partners with finance, analytics, and business stakeholders to influence priorities, implement changes, measure outcomes, and improve adoption. Requires strong communication, process design, executive presentation, and change-management skills.

Administer and improve Workday and multi-platform HR security, including role-based access, security groups, access reviews, request approvals, audit support, governance documentation, and compliance controls. Evaluate elevated access requests, identify risks, resolve routine issues, coordinate remediation, and escalate complex decisions. Partner with HR, IT, Legal, and Compliance stakeholders to strengthen policies, processes, and least-privilege access across Workday, Peakon, UKG, Prism, and HR data platforms.

Manage and grow a portfolio of automotive dealer accounts for Autotrader and Kelley Blue Book products. Responsibilities include retaining and expanding subscription revenue, forecasting sales, conducting ROI reviews, identifying cross-sell and upsell opportunities, consulting with dealers using market and performance data, coordinating referrals and implementations, and resolving customer issues. The role requires field travel, relationship development, consultative selling, and achievement of revenue, retention, and referral goals.

Leads an instructional design team and oversees learning strategy, curriculum development, and delivery across Cox Automotive. Partners with stakeholders to identify capability gaps, prioritize investments, manage learning portfolios, and deliver instructor-led, virtual, digital, and blended solutions. Drives innovation using learning technologies and AI-enabled practices, measures program effectiveness, manages resources and priorities, and develops a high-performing team focused on business impact and continuous improvement.

Conduct on-site physical, inventory, title, and financial audits of automobile dealerships to assess business health and risk. Document findings, verify collateral and inventory, identify compliance concerns, and report results to Operations, Risk, and leadership. Work directly with dealers to resolve missing documentation, payments, and inventory issues. Support repossessions by securing collateral, coordinating transportation, and monitoring receivables. The role requires extensive regional travel, outdoor fieldwork, customer interaction, and independent judgment.