Manage and grow customer accounts while building a new-business pipeline and book of business. Responsibilities include prospecting, developing client relationships, maintaining responsive communication, solving customer issues, and delivering high-quality account support. The role is full-time and on-site in Southlake, Texas, with a focus on sales growth, customer satisfaction, and long-term account retention.

Coordinates freight shipments by scheduling appointments, entering and updating load information in transportation systems and portals, tracking shipment progress, and communicating status updates to carriers, customers, and internal stakeholders. The role supports sales representatives with account servicing and requires strong organization, attention to detail, adaptability, collaboration, and customer service skills in a fast-paced logistics environment.

Coordinate shipment appointments, load details, tracking updates, and portal information for assigned customer accounts. Provide timely shipment-status support to customers and carriers while collaborating with sales representatives on account servicing. The role requires strong organization, attention to detail, adaptability, customer-service skills, and proficiency with the company’s transportation management system.