Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide technical support via chat and email, troubleshoot and triage issues, escalate complex cases, become a product expert, analyze support trends, and collaborate with cross-functional teams to maintain high customer satisfaction.

The Principal, Technical Partnerships will develop strategic partnerships, coordinate with partner teams, and oversee product integrations and launches, ensuring success metrics are met.

Lead positioning, messaging, and GTM for IRM, DLP, AI governance, and employee monitoring. Build persona frameworks, sales enablement, competitive battlecards, and launch plans. Manage creative/AI-first content production and translate roadmap and win/loss insights into market-facing narratives and sales collateral.

The Enterprise Account Executive will drive new business in enterprise accounts, develop relationships with key decision-makers, and manage the sales cycle for cybersecurity solutions.

Design, build, and maintain Looker/LookML reporting and dashboards; partner with stakeholders to gather requirements; write performant SQL and dbt models; ensure data quality and documentation; analyze large datasets and deliver insights; grow into data engineering tasks (pipelines, orchestration, integrations).

The Mid-Market Account Executive will drive sales by developing relationships with mid-market prospects, managing the sales cycle and exceeding quotas.

Hunt and build pipeline for SMBs via personalized outbound outreach. Run short discovery calls, qualify security/productivity/process opportunities, demo the platform, partner with MSPs/HR/accountants, and address privacy concerns while demonstrating ROI on insider risk and productivity.

Serve as strategic post-sale partner for enterprise customers, driving onboarding, product adoption, renewals, retention, and expansion. Collaborate with Sales, Product, and Support to resolve issues, influence roadmaps, deliver training, and demonstrate ROI.

The Senior Sales Engineer at Teramind engages in pre-sales technical consultations, guiding customer outcomes, mentoring team members, and ensuring deployment success across various architectures.