Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide technical support to clients by diagnosing and resolving hardware, software, and connectivity issues. Document all solutions, assist in configuration, and provide end-user training as needed. Handle service tickets and escalate complex problems for resolution.

The Systems Engineer provides remote technical support for network and end-user systems, managing tickets and communication while troubleshooting issues.

The Escalation Manager ensures outstanding customer service by managing technical escalations, facilitating communication, and driving process improvements.

Perform site assessments and engineering tasks to onboard Thrive Managed Voice Services. Implement Microsoft Teams Voice, port numbers, configure advanced telephony, assess network readiness, document environments, communicate plans to clients, and manage multiple rollout projects.

The Salesforce Developer designs and maintains Salesforce solutions to enhance business processes, integrates applications, ensures data integrity, and stays updated on best practices.