Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead digital merchandising and offer strategy for cable and mobile ecommerce channels. Coordinate catalog updates, promotions and launches; partner cross-functionally to optimize conversion, pricing and customer experience; measure performance with KPIs and analytics; and manage priorities in a matrixed environment.

Design, implement, troubleshoot, and optimize complex network environments including routing, switching, security, voice, video, and wireless. Lead network architecture, perform escalated support, develop technical standards and procedures, and participate in medium-to-high complexity projects and maintenance activities.

Process bi-weekly multi-state payroll, handle garnishments and wage verifications, respond to employee payroll inquiries, maintain documentation, support system testing and improvements, and assist with benefit deduction adjustments and short-term disability items.

Support nationwide advertising order entry and campaign execution by ensuring accurate, timely ad schedule entry, monitoring reports, tracking materials, diagnosing delivery issues, and collaborating with sales and technical teams to recover revenue and apply correct ad copy.

Provide phone and digital customer support by processing orders for cable, internet, voice, and mobile services, resolving order issues with vendors, applying sales techniques to grow revenue, and collaborating across teams to improve customer satisfaction and retention.