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Genesys

Senior IT Services Specialist

YesterdaySaved
2 Locations
37-69
Senior level
37-69
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior IT Services Specialist will manage ServiceDesk incidents, provide technical assistance, improve processes, and mentor junior staff in IT services.
Top Skills: Active DirectoryAutopilotAzure AdIntuneJAMFmacOSMicrosoft Office 365Office365/TeamsServicenowTcp/IpWindows OsZoom
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Genesys

Business Strategy & Operations Analyst Intern (Product)

2 Days AgoSaved
3 Locations
Internship
Internship
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Analyze and optimize data through SQL, build Python or R notebooks for cohort analysis, and present findings to stakeholders.
Top Skills: PythonRSQL
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Genesys

Customer Success Director, Strategic

Reposted 6 Days AgoSaved
8 Locations
120K-224K Annually
Senior level
120K-224K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director builds relationships with enterprise customers to ensure their success, drives retention, and leads strategic initiatives for business growth.
Top Skills: Crm Platforms (SalesforceGainsight)Microsoft Office Suite
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Genesys

Customer Success Manager

7 Days AgoSaved
5 Locations
75K-139K Annually
Mid level
75K-139K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Manager will manage enterprise customer relationships, drive customer value realization, and collaborate cross-functionally to ensure customer success through effective engagement and problem-solving.
Top Skills: Crm SystemsCustomer Success Platforms
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Genesys

Principal Product Manager, Email

Reposted 7 Days AgoSaved
11 Locations
150K-279K Annually
Senior level
150K-279K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead the evolution of Email within Genesys Cloud CX, redefining email interactions using GenAI and automation to enhance customer engagement and agent efficiency.
Top Skills: Ai SummarizationAuto-RepliesAutomationGenaiIntelligent RoutingLlms
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Genesys

Sr. Global Partner Programs Manager

21 Days AgoSaved
4 Locations
125K-233K Annually
Senior level
125K-233K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Manager, Global Partner Programs will oversee global partner strategies, manage partner performance, compliance, and annual partner planning, ensuring alignment with company goals.
Top Skills: SalesforceTableau
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