Lead complex technical programs from planning through launch and operational handoff. Responsibilities include managing schedules, scope, budgets, risks, dependencies, vendors, software releases, acceptance, stakeholder communications, executive reporting, governance, and project closeout. The engagement is a 3–4 month onsite assignment in Charlotte supporting a financial client.

Designs enterprise product experiences for marketplace, agent, workspace, use-case management, and operational workflows. Leads end-to-end UX from discovery through delivery; conducts research and usability testing; creates wireframes, prototypes, and design artifacts; applies design systems and accessibility standards; facilitates workshops; collaborates with product and engineering teams; aligns stakeholders; and improves experiences using analytics and customer feedback.