Top Tech Jobs & Startup Jobs in Charlotte, NC

Design and deliver voice user interface applications, gather requirements, create designs, conduct usability testing, and support marketing efforts.

The Senior Speech Scientist will develop grammar for IVR applications, act as a speech recognition expert, and support sales initiatives.

The Senior Project Manager will oversee all project delivery aspects including scheduling, risk management, and client relationship maintenance to ensure successful delivery of customer experience solutions.

The CX Business Analyst will design, test, and deliver customer experience solutions, ensuring client satisfaction and managing project deliverables effectively.

The Web Designer will create user experiences, design web pages, lead JAD sessions, and ensure usability standards, working closely with stakeholders.

The IVR Test Engineer will ensure thorough testing of a large-scale IVR application, mentor the QA team, identify automation needs, and enhance documentation practices.

The Customer Experience Analyst will analyze IVR systems, making recommendations to improve customer experience for Mandarin-speaking clients through data analysis and optimization techniques.