Design, develop, and administer databases and web applications for IVR and call center software. Build cloud-based integrations, write and maintain SQL, and participate in call center analytics system development and integration.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Software Database Engineer and Administrator (DBA) to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
- Design, develop and administer:
- Databases that support analytics and runtime applications
- Web applications for IVR and call center software
- Integrations to stateful IVR applications
- Integration to components engineered for the cloud
- Write and maintain SQL to make configuration changes and application enhancements
- Participate in development and integration of call center analytics systems
Requirements
- 2+ years experience as a Database Administrator (DBA)
- SQL (MySQL, Aurora DB, Redshift)
- NoSQL and RDBMS
- Java, Python or Go
- Shell scripting
- AWS Cloud based database development
- Flyway, Liquibase or comparable tools
- Git
Similar Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead product strategy and execution for Circle's onboarding, compliance, and risk platform. Own roadmap, regulatory soundness, scalability, and commercialization. Build and mentor a product team; partner with Compliance, Legal, Risk, Engineering, and Data to translate regulatory obligations into automated platform services and APIs, establish SLAs and metrics, and represent the domain to executives, regulators, auditors, and enterprise customers.
Top Skills:
AIAml/CftAPIsAutomationCase ManagementEntity ScreeningKybKycPlatform ServicesRisk ScoringSanctions ScreeningTransaction Monitoring
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead development and execution of a global Regulatory Change Management Program: identify, assess, track and remediate regulatory changes; partner with cross-functional teams; manage reporting, examinations support, and compliance program improvements to ensure adherence across jurisdictions.
Top Skills:
Apple MacosGoogle SuiteSlack
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Perform safety and non-safety certification inspections, quality-system audits, and field evaluations. Analyze test results against UL requirements, verify calibration of measuring equipment, document findings, recommend corrective actions, communicate with manufacturers and authorities, and perform local/regional travel for onsite client visits.
Top Skills:
AmmeterCalibrationIndustrial Control PanelsMicrometerSchematic DiagramsUl 508AUl StandardsVoltmeter
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


