Top Tech Jobs & Startup Jobs in Charlotte, NC

Owns cross-functional readiness and enablement programs connecting business goals to technical and process skill development. Identifies skills gaps, creates role-based learning paths and roadmaps, aligns Sales and Customer Experience teams, manages projects from planning through delivery, communicates with stakeholders, measures training performance, and explores AI-driven workflow improvements.

Lead and develop an engineering team responsible for cloud security services across AWS, Azure, GCP, and OCI. Own technical strategy, roadmaps, delivery, operations, engineering quality, and AI adoption for capabilities such as cloud guardrails, security issue remediation, and CSPM. Establish service standards and metrics while partnering with program managers, IT, cloud operations, and business units to define requirements, manage dependencies, and communicate tradeoffs.

Manage the software release lifecycle for Cisco Silicon One networking products. Coordinate distributed engineering and stakeholder teams, communicate release status and issues, analyze release metrics, improve processes, and implement automation to increase delivery efficiency and product quality. The role requires software development, QA automation, or release engineering experience, programming skills, and familiarity with Jira or similar tools.

Lead New Product Introduction and technical sales enablement programs for Splunk across platform, security, and observability domains. Govern intake models, launch tiering, and stage-gate processes from Alpha through General Availability. Coordinate Product, Engineering, Technical Marketing, and Field Sales teams to prepare Solutions Engineers and Architects for launches. Develop structured enablement content, use AI tooling to improve workflows, and track readiness metrics and reporting.

Leads New Product Introduction and technical sales enablement programs for Splunk across platform, security, and observability domains. Governs intake and launch-tiering frameworks, coordinates Product, Engineering, Marketing, and Field Sales, and ensures Solutions Engineers and Architects are ready from Alpha through General Availability. Develops structured enablement content, uses AI tooling to improve workflows, tracks program progress, and creates metrics and reporting to support launch readiness and market impact.

Build and maintain front-end experiences for Cisco’s AI platform using Angular and Node.js. Partner with designers throughout development, implement shared design systems, and deliver accessible WCAG-compliant conversational, agentic, streaming, and dashboard interfaces. Integrate REST APIs, deploy applications on Google Cloud Platform, address usability and accessibility issues, and support human-AI interaction patterns including loading, error recovery, and token-by-token responses.

Provides advanced technical troubleshooting and customer support for complex enterprise security and networking environments. Diagnoses issues using packet analysis and diagnostic tools, performs root cause analysis, manages escalations, documents solutions, and collaborates with customers, partners, and Engineering. Contributes to defect reporting, lab environments, automation, and reusable technical knowledge while mentoring peers and improving troubleshooting efficiency.

Troubleshoot and resolve complex enterprise wireless networking issues, own technical escalations, perform root cause analysis, and optimize wireless deployments. Collaborate with engineering and product teams on issue isolation and product improvements, provide customer guidance, document solutions, and support network security, performance, and reliability in a global 24x7 TAC environment.

Leads and coaches a pod of 8–10 account development representatives, driving pipeline generation, qualification rigor, forecasting, CRM hygiene, onboarding, and career development. Partners with field sales, marketing, and architecture teams on account-based marketing, event follow-up, campaign execution, and joint account pursuits. Maintains performance against pipeline KPIs, conversion targets, service-level agreements, and forecast commitments across commercial, public sector, and enterprise segments.

Lead global cloud capacity planning across providers, regions, workloads, and resource types. Build forecasts and scenario models, align demand with supply, manage CSP reservations, control cloud costs with FinOps, and coordinate with sales, engineering, and product teams. Mentor capacity planners and introduce AI-enabled forecasting and reporting tools to improve accuracy, delivery timing, and capacity-gap ownership.