Sr. Manager, Cloud Capacity Management

The Cloud Capacity Planning team makes sure Cisco's cloud platforms have the compute, storage and network capacity customers need, in the right region at the right time. We turn demand from sales, product and engineering into confirmed supply with our cloud service providers (CSPs), which keeps customer launches, migrations and maintenance windows on track while managing cloud spend responsibly. We're a supportive team of 7 and analysts across the US and Canada who share what we know, learn from each other and celebrate wins together. What makes this team exciting is timing: we're bringing AI-powered forecasting into how Cisco plans for the future of cloud!

Build and maintain a rolling capacity forecast by CSP, region, workload and resource type to help leaders make confident investment and growth decisions worldwide. Compare demand from sales pipeline, bookings and product roadmaps against available supply, then work with CSPs on reservations so customers get capacity on time without wasted spend. Collaborate with sales on realistic lead times, with engineering on protecting capacity during maintenance windows and with FinOps on reconciling reservations to keep costs healthy. Mentor fellow capacity planners and introduce AI-enabled tools to make planning faster and more accurate across every region. Measure your success by sharper forecasts, on-time deliveries and a clear owner and plan for every capacity gap.

• Bachelor's degree in business, finance, engineering, supply chain, data analytics or a related field; and 8+ years of related experience, or a master's degree and 6+ years of related experience
• Experience in cloud or infrastructure capacity planning with AWS, Microsoft Azure or Google Cloud, including quotas and reservations
• Experience building demand forecasts and scenario models
• Experience building reports and dashboards
• Experience working with FinOps or finance teams on cloud cost management, reservation coverage or budgets

• Hands-on experience using AI or machine learning tools to automate forecasting and reporting
• Knowledge of how geopolitical, regulatory and data sovereignty factors affect regional capacity and hardware supply chains
• Clear communicator who enjoys explaining trade-offs to stakeholders at every level
• Passion for mentoring teammates and building processes that make everyone's work easier

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.