Manage retention and renewals for a portfolio of B2B MikMak customers, build strong customer relationships, forecast renewal pipeline, keep Salesforce updated, collaborate with Sales, Customer Success, Product and Marketing, and travel ~25% to drive long-term account success and expansions.

The Account Executive will drive sales within the CPG ecosystem, generating opportunities, managing full sales cycles, and educating brands on commerce enablement solutions. The role emphasizes building a pipeline through prospecting and utilizing sales technology to enhance media effectiveness and conversion rates.

Manage a portfolio of CPG/retail clients to drive adoption, retention, and expansion of SPINS commerce enablement tools. Act as product expert and trusted advisor, onboard clients, monitor health, mitigate churn, identify upsell opportunities, and relay customer feedback to Product, Sales, and Support teams.