Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Account Executive - Renewals
MikMak is hiring an Account Executive for our B2B marketing technology SaaS platform, working with Fortune 1000 brand partners. In this role, you will serve as the pre-sales lead on a top pros, and own the retention for your book of business. You will work collaboratively with Sales and Customer Success to ensure accounts are set up for success from day one and on track for long-term partnerships with MikMak.
ABOUT THE ROLE:
- Build strong and long-lasting relationships with customers
- Own retention sales process from start to finish for your assigned portfolio of accounts using the ValueSelling methodology framework
- Regularly ensure that MikMak solutions are aligned with customer objectives and delivering business impact
- Keep Salesforce updated with status of account health, contacts and renewal/expansion opportunities and all client and agency communication
- Manage and maintain renewal pipeline for regular revenue forecasting and reporting
- Collaborate with Sales, Customer Success, Marketing and Product teams to communicate and help prioritize customer needs regarding features, service, support and collateral
- 25% travel
WHO YOU ARE:
- 3+ years of experience in a revenue-carrying role, preferably in a SaaS startup environment
- 2+ years of relevant industry experience working with CPG brands and Marketing, eCommerce and IT contact personas
- Background in Media/Shoppable Media, Where to Buy Technology, and MMM
- Experience managing a portfolio of primarily SMB & Mid-Market Accounts
- Experience negotiating and closing contracts
- Proven track record of working ahead of renewals
- Experience using Salesforce as a single-source of truth
- Experience working in a performance driven and fast-paced environment
- Excellent communication and organizational skills
- Team-oriented, strong customer focus and ability to multitask
- Eager to contribute to a growing start-up environment
At MikMak, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met.
Salary Range: $135,000K OTE (Base salary + Variable Compensation)
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
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