Top Tech Jobs & Startup Jobs in Charlotte, NC

The Human Resources Operations Director oversees HR functions focusing on employee relations, benefits management, and HR operations, providing leadership and ensuring legal compliance.

The Marketing Manager drives customer retention and revenue growth by developing lifecycle marketing strategies, optimizing customer journeys, and utilizing data analytics to enhance engagement and reduce churn.

The Manager of Public Relations & Partnerships will lead PR strategies, develop partnerships, manage media relations, and oversee community events to enhance CPI Security's brand presence and reputation.

The Quality Assurance Analyst will monitor and score calls at the call center, identify issues, collaborate with supervisors, and improve call quality.

Commercial Sales Advisor responsible for designing and selling security solutions, generating leads, maintaining customer relationships, and achieving sales targets.

The Director, Demand Generation will lead strategic programs for driving marketing-qualified leads, partner with sales teams, and oversee lifecycle journeys, primarily using Salesforce Marketing Cloud.

The Customer Support Advisor assists customers with inquiries and issues related to security and automation services, ensuring satisfaction through problem-solving and communication.

The Customer Retention Specialist will provide excellent customer service, resolve disputes, retain customers, improve retention rates, and ensure customer satisfaction with empathy and professionalism.

The Workforce Specialist oversees real-time monitoring of call center performance, develops long-term strategies for operations, and enhances forecasting and scheduling processes in a customer service environment.

The Customer Retention Manager leads a team to enhance customer loyalty, reduce attrition, and drive sales through strategic initiatives and exceptional service.